Jordan Polumbo-Murtagh, the passionate owner, is the heart and soul of Hazel Rose. Her culinary journey began at SUNY Delhi, where she studied Culinary Arts, cultivating her skills and nurturing her love for the craft. With a dream in her heart and a vision in her mind, Jordan opened the doors of Hazel Rose Baking Company. Little did she know that her personal and professional life would beautifully intertwine.

Just 21 days after the bakery opened, Jordan joyfully married her beloved husband, Jerry. Together, they form an unbeatable team, dedicating their weekends to work side by side, cooking up mouthwatering breakfast dishes on the line. Their shared love and commitment infuse each meal with an extra sprinkle of warmth and care.

From the very beginning, Jerry played an instrumental role in turning Jordan’s vision into a reality. With unwavering support and a keen eye for construction and design, he skillfully built and created everything that Jordan envisioned for the bakery. From crafting custom furniture to tackling intricate renovations, Jerry’s craftsmanship and dedication shine through in every corner of Hazel Rose.

His ability to transform Jordan’s ideas into tangible creations is a testament to his unwavering commitment to her and their shared dream. Jerry’s resourcefulness and problem-solving skills make him an invaluable asset to the bakery, ensuring that everything functions smoothly and that every detail is carefully crafted.Bottom of Form

But Jordan’s team extends beyond her marriage; her best friend, Diana Matias, felt a calling to join Hazel Rose Baking Company. Diana’s CIA graduate expertise and unwavering friendship add depth and creativity to the bakery’s offerings. With her baking and pastry expertise, Diana brings creativity and a touch of magic to our bakery, ensuring that each treat is a masterpiece. Diana’s dedication and culinary prowess perfectly complement Jordan’s vision for Hazel Rose. Their combined talents create a harmonious and creative environment that is evident in every delectable creation that emerges from our bakery.

Together, Jordan and Diana infuse Hazel Rose with a unique blend of expertise, creativity, and unwavering passion. Their shared experiences and friendship form the foundation of our welcoming bakery and cafe.

As you step into Hazel Rose, you’ll be warmly greeted by our dedicated counter servers: Shawna, Alexis, and Hannah. Hannah, in particular, holds a special place in Jordan and Jerry’s hearts as their beloved niece. The team works diligently to keep our bakery spotless and craft new and exciting coffee drinks, making every visit an unforgettable experience.

Shawna embodies kindness and thoughtfulness in every interaction she has with our customers. She genuinely cares about their experience and goes the extra mile to ensure their satisfaction. Shawna is not only attentive to their needs but also actively listens to their suggestions, taking them to heart and incorporating them into our offerings whenever possible.

With her friendly demeanor and genuine interest in making every visit memorable, Shawna creates a welcoming atmosphere where customers feel valued and appreciated. Her dedication to providing excellent service shines through in her interactions, making each customer feel heard and cared for.

Whether it’s recommending a favorite treat, taking the time to chat and connect, or accommodating special requests, Shawna goes above and beyond to make each customer’s experience at Hazel Rose exceptional. Her attentiveness and willingness to incorporate customer suggestions reflect our commitment to creating a bakery that caters to the desires and preferences of our valued patrons.

We are grateful to have Alexis on our team, even though we only get to enjoy her company for a few months each year due to her studies at SUNY Albany. Her commitment to both her education and her role at Hazel Rose demonstrates her dedication and passion for her craft. We cherish the time we have with her and appreciate the valuable contributions she makes during her time with us.

Hannah’s journey from baking alongside her aunt Jordan to working at Hazel Rose is a testament to the strong bond that family and shared experiences can create. Their collective passion and expertise contribute to the warm and inviting atmosphere that defines Hazel Rose Baking Company. It is no surprise that Jordan’s nieces have found their place at Hazel Rose. When you visit our bakery, you may catch a glimpse of Ella diligently assisting behind the scenes assisting with tasks like making boxes or helping with dishes.

Their commitment to family runs deep, as you’ll often find their loved ones generously donating their time to work at the bakery. Aunt Jodi specializes in all things dipped in chocolate, bringing a touch of sweetness to each creation. Jordan’s mother, Cathy, is a fixture in the bakery, assisting Diana in the pastry kitchen. Bob, Jordan’s step-father, is often seen dutifully tending to the dishes on the weekends, ensuring a clean and welcoming space for all.

The support doesn’t stop there—Uncle Greg becomes the best Easter Bunny and Santa Claus around, spreading joy and delight to our little visitors. Uncle Dave and brother Chris have lent their expertise in plumbing, ensuring that Hazel Rose runs smoothly. In the summer months, Jordan’s brother Paul, with his roots dating back to Dickie’s Diner, brings his culinary talents to the table, assisting on the line.

At Hazel Rose, family is at the core of everything we do.

At Hazel Rose Baking Company, we believe that great food is made with love and shared with family and friends. We invite you to join us in this warm and welcoming space, where every treat is crafted with passion and every visit feels like coming home. Indulge in our delectable baked goods, sip on our carefully crafted coffees, and savor the love that fills every corner of our bakery. We can’t wait to create cherished memories with you